Hello, We had all been anticipating this trip for months, and the British Airways Office in Johannesburg made sure it started off perfectly. Our group was treated with such professionalism and concern by their staff. Everything at the airport seemed well-organised; we checked in quickly, our luggage was handled appropriately, and we never felt hurried or disoriented. Thanks to the considerate support we received, travelling with my brothers and cousins became a happy, stress-free experience.